Sokongan
Perlukan bantuan? Hubungi support@otterspark.xyz dengan peranti, versi app dan ringkasan isu.
Contact support
Email support@otterspark.xyz for help with Timerow. Include your device model, operating system version, app version, and a short description of what happened.
Response time
We aim to review support requests within 2 business days. Complex billing or technical issues may take longer.
Subscriptions and purchases
Subscriptions and in-app purchases are managed by the app store where you purchased them. For refunds, cancellations, or billing history, use Apple App Store or Google Play account settings.
Helpful details to include
- Steps to reproduce the issue
- Screenshots or screen recordings if useful
- Any error message shown in the app
- Whether the issue happens on Wi-Fi, cellular data, or both